Here are some of the most Frequently Asked Questions about making a purchase from our Etsy shop. If you have a question that is not covered here, you can:
Q: Is there anywhere I can purchase your jewelry in person?
A: We occasionally do a craft show or holiday fair, most notably the Long Island Women’s Expo at the Middle Country Library in October. We will post information about upcoming events here on our website and on Facebook. You can also sign up for our newsletter to get announcements about events delivered right to your inbox.
Q: I have a bookshop / tea room / boutique and would like to carry your jewelry. Is that possible?
A: Absolutely. We offer reseller discounts and wholesale pricing for businesses who would like to carry our jewelry in their shops or on their website. Please contact us to discuss the details.
Q: I live outside the U.S. Can I order from you?
A: Although we are based in the U.S., we do ship worldwide and have many customers in countries such as: Canada, the United Kingdom, and Australia.
Visit our policy page for more information about international orders and shipping.
Q: I live outside the U.S. and I was just notified that I need to pay a fee before I can receive my order. Why am I being charged when I already paid for shipping and shouldn’t this be included in my shipping costs?
A: Many countries charge custom and duty fees on goods imported from other countries, like the U.S. Unfortunately, we have no way of anticipating when a fee will be charged or how much it will be. As a result, these fees are not included in the shipping costs that you pay to C. S. Literary Jewelry and are your responsibility to pay. We apologize for any confusion and inconvenience.
Q: Do you offer discounts?
A: Yes we do. In addition to our weekly sales, we also offer discounts to:
- New subscribers to our mailing list
- Fans and customers who refer friends to our mailing list
- Bookish brides looking for literary wedding jewelry and bridesmaid gifts
We also have several gift sets available for 10% less than the cost of the pieces purchased individually.
For more information, please contact us or visit our Sales page.
Q: What are coupon codes? where can I find them and how do I use them?
A: Coupon codes tell Etsy to apply a discount to your order. We post information about our active coupon codes on our sales page and on social media sites like Facebook and Twitter but the best way to find out about available coupon codes is to subscribe to our newsletter.
For instructions and information about using coupon codes in our Etsy shop, please visit our policy page.
Q: I want to buy a gift for a friend or family member from your shop. Can you ship it directly to them?
A: Absolutely! Simply put your friend’s name and address in the shipping information and that’s where we’ll ship to! Be sure to give us a heads up that this is a gift so we know to put a gift receipt in the package.
Q: Can you gift wrap it for me?
A: We would be happy to. Again, just let us know that this is a gift and you would like it wrapped. We’ll take care of the rest!
Q: I’m not sure what to get. Do you offer gift cards?
A: Yes we do! You can purchase a C. S. Literary Jewelry Gift Card here. Please refer to our Policies Page for more information about our gift cards.
Please be aware that our gift cards and Etsy gift cards are two different things and are not interchangeable. C. S. Literary Jewelry Gift Cards are specific to our Etsy Shop and cannot be used anywhere else, while Etsy Gift Cards can be redeemed at any participating Etsy shop (including ours).
Q: How do I use my C. S. Literary Jewelry Gift Card?
A: You can find directions here.
Q: I got my order and I love it! Now what?
A: So glad to hear that you love your new literary jewelry! We always love hearing back from our happy customers. If you haven’t already, we’d love for you to post a review for us on Etsy. (Click here for more information about reviews).
Also, feel free to share how much you love your purchase on our Facebook page. We especially love seeing photos of our jewelry being worn and enjoyed. And be sure to keep in touch by signing up for our mailing list and following us on Facebook and Twitter